Bilingual Disability Claims Manager
2 weeks ago
Empire Life is seeking a highly skilled Bilingual Disability Claims Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.
Key Responsibilities:- Investigate and evaluate claims to determine eligibility for payment
- Manage active claims, utilizing best practices to ensure timely and sustainable outcomes
- Interview claimants and employers to gather information and resolve issues
- Ensure accurate and timely documentation of all communication with customers
- Develop and implement case management plans to facilitate return-to-work and ensure sustainable outcomes
- Collaborate with in-house return-to-work facilitators to design and monitor return-to-work programs
- Work with team members to exchange ideas, gather information, and offer solutions on claims
- Bilingual (French/English) language proficiency
- University degree in a relevant field (anatomy, biology, kinesiology, life sciences, or psychology)
- 3+ years of experience in disability claim management
- Knowledge of medical terminology and disability management best practices/protocols
- Knowledge of relevant provincial employment legislation and legal requirements
- Excellent verbal and written communication, interpersonal, and customer relations skills
- Ability to work independently and as a collaborative team member, prioritize and balance multiple tasks, and research, analyze, evaluate, negotiate, make decisions, and resolve problems
- Competitive salary range: $65,000 - $80,000 annually
- Annual bonus program for non-sales positions
- Comprehensive employer-funded benefits package, including life insurance, disability, health, and dental
- Flexible work arrangements and annual personal health days
- Four weeks of annual vacation
- Defined contribution pension plan with generous employer-matching
- Top-up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
Empire Life is an equal-opportunity employer, committed to creating an inclusive environment and welcoming applicants from diverse backgrounds. We encourage those with disabilities to apply and offer accommodations upon request. For more information, please visit our website at https://www.empire.ca/fr/workatempire.
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Bilingual Disability Claim Manager
4 weeks ago
Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claim ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claim Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims and ensuring that our customers receive the support they need.Key Responsibilities:Investigate and evaluate claims to...
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Bilingual Disability Claim Manager
4 weeks ago
Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claim ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claim Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims and ensuring that our customers receive the support they need.Key Responsibilities:Investigate and evaluate claims to...
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Bilingual Disability Claims Manager
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Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claims ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claims Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.Key Responsibilities:Investigate...
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Bilingual Disability Claims Manager
3 weeks ago
Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claims ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claims Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.Key Responsibilities:Investigate...
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Bilingual Disability Claims Manager
2 weeks ago
Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claims ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claims Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.Key Responsibilities:Investigate...
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Bilingual Disability Claims Manager
2 weeks ago
Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claims ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claims Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.Key Responsibilities:Investigate...
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Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claim ManagerEmpire Life is seeking a highly skilled and experienced Bilingual Disability Claim Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims and ensuring that our customers receive the support they need during challenging times.Key...
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Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claims ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claims Manager to join our Group Operations team. As a key member of our team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.Key Responsibilities:Investigate...
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Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claims ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claims Manager to join our Group Operations team. As a key member of our team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.Key Responsibilities:Investigate...
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Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claims ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claims Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.Key Responsibilities:Investigate...
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Kingston, Ontario, Canada SP Data Digital Full timeJob Title: Bilingual Disability Claims ManagerEmpire Life is seeking a highly skilled Bilingual Disability Claims Manager to join our team. As a key member of our Group Operations team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.Key Responsibilities:Investigate...
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