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Service Operations Manager
1 month ago
At KCP Concrete Pumps Ltd., we are seeking a highly skilled Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing staff, assigning duties, and ensuring the smooth operation of our services.
Key Responsibilities:- Manage staff and assign duties to ensure efficient service delivery
- Study market research and trends to determine consumer demand and competitor activity
- Determine merchandise and services to be sold, and implement pricing and credit policies
- Plan budgets and monitor revenues and expenses to ensure financial stability
- Resolve customer complaints and supply shortages in a timely and professional manner
- Conduct performance reviews and provide feedback to staff
- Hire and train staff in job duties, safety procedures, and company policies
- 3+ years of experience in a similar role
- Secondary (high) school graduation certificate
- Excellent communication and leadership skills
- Ability to work independently and as part of a team
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
