Service Operations Manager
2 weeks ago
Job Summary: We are seeking a highly skilled Service Operations Manager to join our team at KCP Concrete Pumps Ltd. As a key member of our operations team, you will be responsible for managing staff, assigning duties, and overseeing the day-to-day activities of our business.
Key Responsibilities:
- Manage staff and assign duties to ensure efficient operation of our business
- Study market research and trends to determine consumer demand and sales volumes
- Determine merchandise and services to be sold, and implement price and credit policies
- Plan budgets and monitor revenues and expenses to ensure financial stability
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
- Conduct performance reviews and provide feedback to staff
- Hire and train staff in job duties, safety procedures, and company policies
- Perform same duties as workers supervised
Additional Responsibilities:
- Participate in a government or community program or initiative that supports newcomers and/or refugees
- Assist with immediate settlement needs of newcomers and/or refugees, such as housing, transportation, and childcare
- Support social and labour market integration of newcomers and/or refugees, including facilitating access to community resources, language training, and skills training
- Recruit newcomers and/or refugees who were displaced by a conflict or a natural disaster
- Support newcomers and/or refugees with foreign credential recognition
Requirements:
- Secondary (high) school graduation certificate
- 3 years to less than 5 years of experience in a related field
Work Environment:
- Permanent work term
- 36 to 40 hours per week
- English language
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