Service Operations Manager

2 weeks ago


Langley, Canada KCP Concrete Pumps Ltd. Full time

Job Summary: We are seeking a highly skilled Service Operations Manager to join our team at KCP Concrete Pumps Ltd. The successful candidate will be responsible for managing staff, assigning duties, and overseeing the day-to-day operations of the company.

Key Responsibilities:

  • Manage staff and assign duties to ensure efficient operations
  • Study market research and trends to determine consumer demand and sales volumes
  • Determine merchandise and services to be sold, and implement price and credit policies
  • Plan budgets and monitor revenues and expenses
  • Resolve issues that may arise, including customer requests and supply shortages
  • Conduct performance reviews and hire and train staff in job duties and company policies

Additional Responsibilities:

  • Participate in government or community programs that support newcomers and refugees
  • Support social and labour market integration of newcomers and refugees
  • Recruit newcomers and refugees who were displaced by conflict or natural disaster
  • Support newcomers and refugees with foreign credential recognition

Requirements:

  • Secondary (high) school graduation certificate
  • 3 years to less than 5 years of experience

Work Environment:

  • Permanent work term
  • 36 to 40 hours per week
  • English language


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