Service Operations Manager
4 weeks ago
Job Summary: We are seeking a highly skilled Service Operations Manager to join our team at KCP Concrete Pumps Ltd. The successful candidate will be responsible for managing staff, assigning duties, and overseeing the day-to-day operations of the company.
Key Responsibilities:
- Manage staff and assign duties to ensure efficient operations
- Study market research and trends to determine consumer demand and sales volumes
- Determine merchandise and services to be sold, and implement price and credit policies
- Plan budgets and monitor revenues and expenses
- Resolve issues that may arise, including customer requests and supply shortages
- Conduct performance reviews and hire and train staff in job duties and company policies
Additional Responsibilities:
- Participate in government or community programs that support newcomers and refugees
- Support social and labour market integration of newcomers and refugees
- Recruit newcomers and refugees who were displaced by conflict or natural disaster
- Support newcomers and refugees with foreign credential recognition
Requirements:
- Secondary (high) school graduation certificate
- 3 years to less than 5 years of experience
Work Environment:
- Permanent work term
- 36 to 40 hours per week
- English language
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