CRM Administrator

3 weeks ago

Old Toronto, Ontario, Canada Cardata Consultants Inc. Full time

About You

We are seeking a highly skilled and detail-oriented professional to join our team as a CRM Administrator. As the technical owner and expert of our Hubspot CRM platform, you will be responsible for managing our database, creating reports, and troubleshooting issues.

Key Responsibilities

  • Manage the administration of our CRM (Hubspot), including data management, reporting, and troubleshooting.
  • Maintain system admin of integrated tools such as Gong, Coefficient, Zoominfo, LinkedIn Sales Nav, Apollo, Smartlead, and Aircall.
  • Monitor systems and troubleshoot issues (such as problems, outages, and other usability issues).
  • Implement best practice CRM processes and integrations.
  • Train, support, and onboard users to HubSpot and our various technology stacks.
  • Regularly review settings and resolve system errors.
  • Build reports and dashboards that improve user productivity.
  • Monitor duplications and manage the deduplication process.
  • Manage Hubspot workflows.

What We're Looking For

  • Initiative.
  • Curiosity.
  • Self-management.
  • Adaptability.
  • Accountability.

Requirements

  • 2-3 years of CRM Admin experience, specifically with Hubspot.
  • Hubspot Administrator Certificate.
  • Proven experience in setting up and optimizing marketing automation software and CRM database management.
  • Experience in Demandbase.
  • Ability to create dynamic dashboards and reporting.
  • Excellent communication and problem-solving skills.
  • Experience with a SaaS company is a bonus.

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