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CRM System Administrator

1 month ago

Old Toronto, Ontario, Canada Cardata Consultants Inc. Full time

About the Role

We are seeking a highly skilled CRM Administrator to join our team at Cardata Consultants Inc. As the technical owner and expert of our Hubspot CRM platform, you will be responsible for the administration, data management, reporting, and troubleshooting of our CRM system.

Key Responsibilities

  • Own the administration of our Hubspot CRM, including data management, reporting, and troubleshooting.
  • Maintain system admin of integrated tools such as Gong, Coefficient, Zoominfo, LinkedIn Sales Nav, Apollo, Smartlead, and Aircall.
  • Monitor systems and troubleshoot issues, including problems, outages, and usability issues.
  • Implement best practice CRM processes and integrations.
  • Train, support, and onboard users to HubSpot and our technology stacks.
  • Regularly review settings and resolve system errors.
  • Build reports and dashboards to improve user productivity.
  • Manage Hubspot workflows and monitor duplications.

Requirements

  • 2-3 years of CRM Admin experience, specifically with Hubspot.
  • Hubspot Administrator Certificate.
  • Proven experience in setting up and optimizing marketing automation software and CRM database management.
  • Experience with Demandbase and ability to create dynamic dashboards and reporting.
  • Excellent communication and problem-solving skills.
  • Experience with a SaaS company is a plus.

What We Offer

  • Opportunity to work with a dynamic team and contribute to the growth of our company.
  • Professional development and training opportunities.
  • A collaborative and supportive work environment.