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Salesforce CRM Administrator

2 months ago

Toronto, Ontario, Canada Achievers Full time
About the Role

We are seeking a highly skilled Salesforce CRM Administrator to join our team at Achievers. As a key member of our Revenue Operations team, you will be responsible for the administration of Salesforce CRM/CPQ and related applications.

Key Responsibilities
  • Collaborate with functional leaders and teams to design and implement solutions that leverage Salesforce best practices and guidelines.
  • Provide technical expertise, leadership, and support to other CRM team members across multiple Salesforce projects and enhancements.
  • Own complex projects and perform detailed analysis of internal stakeholders' business requirements.
  • Develop end-to-end solution designs, including integrations with systems outside the Salesforce ecosystem.
  • Establish and implement change control and best practices for system maintenance, configuration, development, testing, and data integrity.
  • Identify production risks and areas for improvement.
  • Prioritize, design, and facilitate successful implementation and adoption of new processes.
Requirements
  • 3+ years of experience developing solutions on Salesforce.
  • Experience integrating Salesforce with other enterprise applications and proprietary software.
  • Strong understanding of data structures and data modeling.
  • Ability to develop effective relationships with business users, technical staff, and executive management.
  • Flexible with a demonstrated ability to embrace change.
Preferred Qualifications
  • Salesforce CPQ Specialist certification.
  • Salesforce Advanced Administration Certification.
  • Salesforce Application Architect and/or Technical Architect certification.
  • Experience developing programmatic Salesforce customizations using Apex and Visual Force.
About Achievers

We are passionate about disruptive technology that's rooted in science, research, and data. We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, technical excellence, and outstanding workplace culture. We foster an environment of connection, security, and community. Accommodations are available on request for candidates taking part in all aspects of the selection process.