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Technical Support Specialist

1 month ago

Brampton, Ontario, Canada Tejas Solutions Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Tejas Solutions. The successful candidate will be responsible for providing technical support to our clients, troubleshooting issues, and implementing solutions to ensure seamless operation of our computer networks.

Key Responsibilities
  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot issues with computer systems, networks, and software
  • Implement solutions to resolve technical issues
  • Collaborate with team members to resolve complex technical issues
  • Document and maintain technical knowledge and procedures
Requirements
  • 7 months to less than 1 year of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of computer systems, networks, and software
Work Environment

Our team is committed to providing a welcoming and inclusive work environment. We offer a hybrid work arrangement, providing flexibility and work-life balance.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive team environment