Technical Support Specialist

3 weeks ago

Toronto, Ontario, Canada L Squared Digital Signage Full time

Job Title: Technical Support Analyst

Job Summary: We are seeking a highly skilled Technical Support Analyst to join our team at L Squared Digital Signage. As a Technical Support Analyst, you will be responsible for providing technical assistance to our customers and ensuring that our digital signage systems are running smoothly.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with digital signage systems
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 2 years of experience in a technical support role
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply: If you are a motivated and detail-oriented individual with a passion for technology, please submit your resume and cover letter to [insert contact information].

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