Hotel Front Desk Associate

3 weeks ago

Sidney, Canada B.C. LTD. Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at B.C. LTD. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Provide information on hotel facilities and services
  • Investigate complaints and claims
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
Requirements
  • Bachelor's degree or equivalent experience
  • 1 year to less than 2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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