Hotel Front Desk Associate

4 weeks ago


Sidney, Canada B.C. LTD. Full time
Job Title: Hotel Front Desk Clerk

B.C. LTD. is seeking a highly skilled and detail-oriented Hotel Front Desk Clerk to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Customer Service: Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Room Assignments: Assign rooms to guests, ensuring that all rooms are clean and ready for occupancy.
  • Check-in and Check-out: Process guest arrivals and departures, handling payments and ensuring that all necessary documentation is completed.
  • Communication: Communicate effectively with guests, staff, and management to ensure seamless operations.
  • Administrative Tasks: Perform administrative tasks, such as data entry, filing, and photocopying, as required.
Requirements:
  • Education: Bachelor's degree or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a hotel front desk or customer service role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Work Environment: A collaborative and supportive work environment.


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