Insurance Customer Service Representative

2 months ago

Lloydminster, Canada Western Coast Insurance Services Full time
{"title": "Client Care Associate", "description": "

Delivering Exceptional Customer Experiences

At Western Financial Group, we're committed to providing top-notch service to our customers. As a Client Care Associate, you'll play a vital role in ensuring our customers receive the best possible experience.

Key Responsibilities:

  • Provide quotes and sell new auto plan policies to customers
  • Manage walk-in queries, sales, and up-selling of products to new and existing clients
  • Remain up-to-date on product knowledge and build relationships with insurance providers
  • Continuously develop your skills through industry training and other courses
  • Generate leads through existing clients
  • Stay knowledgeable about each insurance company's products, endorsements, packages, and payment plans

The Ideal Candidate:

  • Has a solid understanding of policy wordings and coverages
  • Has a SK Restricted Auto license (an asset)
  • Possesses strong sales and presentation skills
  • Has experience achieving sales targets individually and as a team
  • Is well-versed in navigating multiple computer programs at once

What We Offer:

We take pride in providing a competitive compensation package, including 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

At Western, we're dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in. If you have questions or require accommodation, please don't hesitate to reach out.

", "lang_code": "en"}

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