Retail Sales Associate

3 weeks ago


Montreal, Quebec, Canada Giant Tiger Full time

Job Title: Retail Sales Associate - Customer Service Representative

About Us:

Giant Tiger is a Canadian-owned and operated retailer with over 60 years of success. We pride ourselves on our commitment to the community, strong values, and growth opportunities.

Job Description:

We are seeking a Retail Sales Associate - Customer Service Representative for our Anjou store. As a key member of our team, you will be responsible for providing exceptional customer service at the checkout counters, accurately recording transactions, and ensuring a clean and organized work environment.

Responsibilities:

  • Ensure high levels of customer satisfaction through effective communication and problem-solving skills
  • Accurately process customer transactions using electronic cash registers and self-checkouts
  • Replenish merchandise around the checkout area to maintain visual appeal and sales potential
  • Enforce health and safety policies, guidelines, and loss prevention best practices to minimize losses and ensure a safe working environment
  • Maintain a clean and organized checkout area, adhering to Giant Tiger's standards
  • Sell tobacco and lottery products while adhering to all relevant policies and regulations

Requirements:

  • Excellent communication and interpersonal skills to interact with customers, colleagues, and management
  • Able to work independently and as part of a team to achieve sales goals and objectives
  • Strong attention to detail to accurately record transactions and maintain a clean workspace
  • Able to lift up to 18 kg (40 lbs) and perform tasks involving standing, bending, twisting, and squatting

Physical Demands:

  • Stand and/or walk for extended periods
  • Bend, twist, and squat to reach merchandise and complete tasks
  • Lift and/or move up to 18 kg (40 lbs.)
  • Perform tasks requiring firm grasping and repetitive hand motions
  • Reach above shoulder height and below waist level

Keyholder Premium:

In addition to standard retail duties, Keyholders may be required to open or close the store on an ad-hoc basis, performing tasks such as running register reports, ensuring the store is tidy, and securing the premises.

Estimated Salary: $25-$30 per hour



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