Senior Account Development Manager

2 weeks ago

Mississauga, Ontario, Canada TD SYNNEX Full time

About the Position

As a Senior Account Development Manager, you'll be responsible for managing daily contact with key accounts, working proactively to drive revenue growth, improve margins, and enhance market share through strategic business plans. This role requires strong teamwork and leadership skills to ensure a positive customer experience and effectively handle complex issues with minimal supervision.

Key Responsibilities:

  • Travel up to 25% for top client events and strategic meetings.
  • Manage territory P&L, making informed decisions to optimize profitability.
  • Quote and negotiate prices directly with customers.
  • Engage in face-to-face interactions with customers and vendor partners.
  • Maintain detailed knowledge and build strong relationships with all levels within assigned accounts, including executives.
  • Present TD SYNNEX solutions proactively to customers.
  • Identify and resolve moderate issues, including escalations from Inside Account Representatives.
  • Develop and document sales account procedures, delegating repetitive tasks to internal support teams.
  • Drive revenue and profitability growth in the assigned territory.
  • Expand strategic accounts and projects within the business segment or region.
  • Generate opportunities through outbound calls to assigned and potential new customers.
  • Present the TD SYNNEX story and offerings to assigned and new customers.
  • Collaborate on RFPs, proposals, QBRs, and strategic presentations.
  • Manage moderate-level projects, particularly during new customer onboarding.

Requirements

  • 3 to 5 years of relevant experience.
  • Post-secondary degree.
  • Ability to travel for events.
  • Strong collaboration skills as a team player within an existing team of reps, supporting the account and working closely with the Client Executive assigned to the account, while also maintaining the ability to work independently.
  • Effective written and verbal communication skills.
  • Ability to deliver an excellent customer experience and meet monthly performance metrics.
  • Strong problem-solving, critical thinking, and decision-making skills.
  • Skilled in negotiation and persuasive communication.
  • Excellent organizational, leadership, and time management abilities.
  • Ability to work under stress and meet deadlines.
  • Advanced computer skills (spreadsheets, word processors, databases).
  • Effective communication and collaboration across management levels.
  • Adaptable, able to multi-task, and work independently.
  • Maintains confidentiality and ethical standards.

What We Offer

  • An estimated salary range of $80,000 - $120,000 per year, depending on experience.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package, including elective benefits tailored to your country.
  • A global organization with diverse perspectives and inclusive environments.
  • Access to formal programs on leadership and professional development.

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