Senior Business Analyst

Job Summary

We are seeking a highly skilled Senior Business Analyst to join our Derivatives & Collateral Solutions team. As a key member of our team, you will be responsible for performing sophisticated research and analysis of major derivatives and collateral initiatives to identify, document, and analyze complex processing, service, and/or technical improvement opportunities.

Key Responsibilities

• Work independently, or with management, to identify sophisticated operational business issues and develop creative solutions involving workflow procedures and/or new technologies.
• Review and redefine project plans to ensure plans are complete.
• Coordinate post-implementation support for all projects and initiatives.
• Represent business unit in major division or corporate initiatives, ensuring business unit needs are appropriately addressed.
• Keep current on possible future initiatives affecting the business areas and the Company.
• Identification of solutions and alternatives to business and system problems, outlining their relative merits, cost, compatibility, etc., to ensure clients make informed decisions.
• Use industry experience and contacts to assist GDS teams in understanding what other similar companies are doing with regards to providing like solutions for initiatives tables (i.e. "best of breed" solutions).
• Development of individual as well as multi-functional feasibility studies and cases for new initiatives that will identify the business requirements and detail cost/benefit analysis to gain overall approval.
• Build and maintain external vendor relationships to stay ahead of changing practices in the financial sector and bring together research of options available to assist business partners in making informed decisions regarding specific business needs.
• Establish relationships with business leaders in order to identify optimal solutions for sophisticated business needs. Use your industry knowledge and expertise, as well as external service providers to support new processes or requests by clients.
• Ensure that all processes and systems work within the mandated regulatory and compliance requirements for the industry.
• Development of test strategies, test plans, test cases, and expected results in consultation with clients to ensure that initiatives being implemented meet expected deliverables.
• Ensure team members have a common understanding of project deliverables and parameters (e.g. Time, cost, quality, and benefits).
• Exercise judgment in identifying issues, modifying plans as business conditions change, assessing courses of action, and developing recommendations.
• Maintain focus as priorities change, keeping business needs and importance in perspective as it relates to overall strategic goals and communicating these changes in an understandable, justified, and acceptable means.
• Act as a mentor in terms of implementing superior Application management processes/methodology, particularly within Derivatives and Collateral and the more technical resources working on projects from other areas (Compliance, Risk Management, Front Office, etc.).
• Provide real-time systems support for derivative operations as needed for pricing, data capture/processing, batch processes, etc.
• Track business requirements through the Work Request or project processes contributing, as needed, to the design/analysis and testing phases.
• Troubleshoot existing processes to discover errors, inefficiencies, and automation opportunities.

Requirements

• University degree in Business/Finance.
• MBA, CPA, CFA, FRM or similar certification would be an asset.
• 5-8 years Business Analysis experience in Application Management environment within the financial sector.
• Experience with SDLC (software development life cycle) or Agile methodology.
• Hands-on experience with SQL and an understanding of Java language.
• Experience with business requirements gathering and UAT script/scenario documentation.
• In-depth understanding of strategic business objectives combined with broad industry knowledge of investment products, market practices, and derivatives operations.
• Experience with Apex, COLLINE, FINDUR, SUMMIT, Calypso, Murex, Sungard or similar derivatives/collateral applications is required.
• Knowledge and understanding of system design and analysis, acceptance and user testing, training, and product improvement methodologies.

Industry Specific Skills

• Strong Investment business knowledge, especially with derivatives trade lifecycle and Collateral Operations functions, with 5+ years of hands-on experience as a Business Analyst in Derivatives/Collateral/Investment IT Application Management.
• Exposure to OTC and exchange traded derivatives through formal coursework and/or industry experience.
• Knowledge of financial services industry compliance and regulatory requirements.

Other Skills

• Ability to handle multiple demands and competing priorities of multiple, large initiatives.
• Proven capability in initiating, motivating, and handling change successfully.
• Highly developed presentation and communication skills.
• Ability to work independently as well as part of a team in an international setting.
• Able to analyze complex subject matter and propose solutions.
• Proactive versus correction problem resolution.

What We Offer

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our Commitment to You

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity, and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our story.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Manulife and John Hancock are committed to creating a workplace that is inclusive and respectful of all employees. We strive to provide equal opportunities for employment and advancement, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are interested in this opportunity, please submit your application through our website.

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