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Conflict Resolution Specialist

2 weeks ago

Ottawa, Ontario, Canada Employment and Social Development Canada Full time

Job Overview

We are seeking a skilled Conflict Management Practitioner to join our team. The successful candidate will provide subject matter expertise, advice and recommendations to clients on conflict management policies, standards, practices and guidelines.

Key Responsibilities:

  • Provides Alternate Dispute Resolution (ADR) intervention services to individuals and/or groups presenting issues of limited complexity;
  • Facilitates opportunities for clients wishing to use an interest-based approach to address workplace conflict issues;
  • Develops and delivers Alternative Dispute Resolution (ADR) information and awareness sessions, or briefings for general audiences;
  • Plans and delivers conflict management training;
  • Clients must have the ability to work under pressure and manage competing priorities, effectively apply Alternative Dispute Resolution (ADR) skills, and facilitate training using adult learning principles.

Required Skills and Qualifications:

  • A degree from a recognized post-secondary institution with acceptable specialization in conflict management, human resources management, or another field relevant to the position;
  • A minimum of one hundred (100) hours of acceptable training in conflict management which must include forty (40) hours of mediation training;
  • Experience leading Alternative Dispute Resolution (ADR) processes as a third-party neutral (including a minimum of five (5) mediations);
  • Facilitating training and awareness sessions on informal conflict management using adult learning principles.

Benefits:

  • A career among a dynamic and dedicated team;
  • Opportunities for advancement;
  • A diverse, respectful and inclusive work environment;
  • A total benefits package including a competitive salary, health and dental insurance plans, pension plan and a variety of leave entitlements.

Other Information:

  • The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.
  • Reliability security clearance;
  • Strict adherence to the Department of National Defence and Canadian Forces Code of Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD) 7021-1, Conflict of Interest.