Claims Resolution Specialist

5 days ago


Ottawa, Ontario, Canada Co-operators Assurance et services financiers Full time

The Co-operators is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.

Our Claims team aspires to create peace of mind for our clients and communities. We operate with high-integrity, motivated by our desire to do the right thing for our clients.

This role involves investigating, interpreting coverage, negotiating and making decisions autonomously, to resolve complex bodily injury claims. The successful candidate will contribute to our client service culture through daily interactions with clients and by implementing innovative, client-centric solutions.

  • Investigating and resolving complex bodily injury claims
  • Contacting claimants, clients, lawyers and witnesses
  • Managing files in defense litigation and Alternative Dispute Resolution (ADR)
  • Certain candidates may be required to travel occasionally

To succeed in this role, you should have:

  • An innovative mindset to improve operational efficiencies and ability to influence change
  • Critical thinking skills to recognize assumptions and propose solutions
  • Strong communication skills to convey messages and explore diverse points of view

We offer a comprehensive total rewards package, including competitive salary, bonus, pension and benefits.



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