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Restaurant Operations Manager

1 month ago


Richmond, British Columbia, Canada Pearl Castle Cafe Full time

The Pearl Castle Cafe is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.

About the Role

We are looking for an experienced professional with a proven track record in restaurant management. Your primary focus will be on analyzing budget data to boost and maintain profits, evaluating daily operations to identify areas for improvement, and monitoring staff performance to ensure excellence in service delivery.

You will also be responsible for planning and organizing daily operations, recruiting and training staff, setting schedules, supervising staff, conducting performance reviews, and ensuring compliance with health and safety regulations.

Additionally, you will play a critical role in negotiating arrangements with suppliers for food and other supplies, participating in marketing plans and implementation, addressing customer complaints, and providing exceptional customer service.

Responsibilities
  • Analyze budget to boost and maintain the restaurant's profits
  • Evaluate daily operations to identify areas for improvement
  • Monitor staff performance to ensure excellence in service delivery
  • Plan and organize daily operations
  • Recruit and train staff
  • Set schedules
  • Supervise staff
  • Conduct performance reviews
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customer complaints
  • Provide exceptional customer service
Requirements

To be successful in this role, you must have:

  • A minimum of 2 years of experience in restaurant management
  • Excellent analytical and problem-solving skills
  • Strong communication and leadership abilities
  • Ability to work effectively in a fast-paced environment
  • High school diploma or equivalent required; secondary education preferred
What We Offer

The Pearl Castle Cafe offers a competitive salary range of $55,000 - $65,000 per year, depending on experience. You will also receive a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.