Restaurant Operations Manager

4 days ago


Richmond, British Columbia, Canada NANDO'S CHICKENLAND RESTAURANT Full time

Job Title: Restaurant Operations Manager

About Us: Nando's Chickenland Restaurant is a fast-paced environment where we strive to provide exceptional customer service and high-quality food. We are looking for a skilled Restaurant Operations Manager to join our team.

Job Description:

We are seeking a Restaurant Operations Manager to lead our daily operations, ensuring that everything runs smoothly and efficiently. The ideal candidate will have experience in managing restaurant operations, supervising staff, and implementing operational procedures.

Responsibilities:

  • Determine the type of services to be offered and implement operational procedures
  • Conduct performance reviews to ensure staff are meeting expectations
  • Organize and maintain inventory levels to minimize waste and optimize stock
  • Ensure health and safety regulations are followed at all times
  • Address customers' complaints or concerns in a professional and timely manner
  • Provide exceptional customer service to build loyalty and retention
  • Plan, organize, direct, control, and evaluate daily operations to achieve sales targets
  • Supervise staff in various areas of responsibility, including front-of-house and back-of-house teams

Requirements:

The successful candidate will have:

  • A minimum of 7 months to less than 1 year of experience in a similar role
  • Excellent leadership and communication skills
  • Ability to work under pressure and meet tight deadlines
  • Physical stamina to stand for extended periods and lift heavy objects
  • Attention to detail and ability to multitask
  • Excellent oral communication and problem-solving skills

Salary: $40,000 - $55,000 per annum, depending on experience



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