Customer Experience Specialist

6 days ago


Gatineau, Quebec, Canada Starbucks Full time

About Us

At Starbucks, we're passionate about creating a warm and welcoming environment where everyone feels at home. Our stores are the heart of our communities, and we're committed to making a positive impact every day.

Our Mission

We believe that every person has the power to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a Starbucks barista, you'll play a vital role in bringing our mission to life by delivering exceptional customer experiences and crafting high-quality beverages.

What We're Looking For

  • A people person with excellent communication skills and a passion for building relationships.
  • A team player who is comfortable working in a fast-paced environment and can adapt to changing situations.
  • A customer-focused individual who is committed to delivering exceptional service and ensuring customer satisfaction.
  • A quality-driven professional who takes pride in their work and is committed to maintaining a clean and organized workspace.
  • A lifelong learner who is eager to learn new skills and take on new challenges.

What We Offer

As a Starbucks partner, you'll enjoy a comprehensive compensation and benefits package, including tuition reimbursement, health coverage, and stock & savings programs. You'll also have the opportunity to work flexible hours, including evenings, weekends, and holidays.

Basic Qualifications

  • Maintain regular and consistent attendance and punctuality.
  • Available to work flexible hours, including evenings, weekends, and holidays.
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security.
  • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
  • Prepare food and beverages to standard recipes or customized for customers.
  • Available to perform many different tasks within the store during each shift.
  • French language fluency in reading, writing, and verbal is required.

Knowledge, Skills and Abilities

  • Ability to learn quickly.
  • Ability to understand and carry out oral and written instructions and request clarification when needed.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.


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