Customer Service Manager
2 weeks ago
We are seeking a Customer Service Manager to join our team at The Ten Spot-west Kelowna. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for all clients.
About the RoleThis is a full-time permanent position working approximately 30-40 hours per week. You will work closely with our management team to achieve business goals and objectives while maintaining a high level of customer satisfaction.
SalaryThe estimated salary range for this role is $45,000-$60,000 per year, based on industry standards and your experience.
Job DescriptionIn this role, you will:
- Provide exceptional customer service to all clients
- Manage the front desk operations, including scheduling appointments, handling client inquiries, and processing payments
- Work collaboratively with our management team to achieve business goals and objectives
To be successful in this role, you will need:
- A minimum of no degree, certificate or diploma
- Experience in a customer-facing role, preferably in the spa industry
- Excellent communication and problem-solving skills
As a valued member of our team, you will enjoy:
- Dental plan
- Health care plan
- Vision care benefits
- Commission
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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