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Customer Service Representative

2 months ago

Grand FallsWindsor, Newfoundland and Labrador, Canada Audacity Wireless Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Address customer complaints and concerns in a fair and respectful manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including dental, health, and vision coverage
  • Group insurance benefits and life insurance
  • Parking available on site
  • Permanent full-time position with 40 hours per week
  • Bilingual work environment