Ag Equipment Shift Manager

4 weeks ago


Saskatchewan, Canada Heavy Equipment Company Full time
About Us

Heavy Equipment Company is a leading provider of agricultural and turf equipment services, dedicated to delivering exceptional quality and efficiency.

Job Summary

We are seeking a highly skilled Ag Equipment Shift Manager to oversee the service department, focusing on quality of work, effective communication, and customer satisfaction.

Key Responsibilities:
  • Assign and schedule internal, customer, and warranty jobs for service employees based on their skills and knowledge, providing feedback and guidance.
  • Collaborate with the Service Business Manager on new hire orientation, provide mentorship, and optimize shop efficiency and flow to minimize lost billable hours.
  • E nsure effective communication and follow up on repair status and issues, working closely with customers to meet their needs.
  • Direct and assist in diagnosis and troubleshooting of machine problems, perform final checks and approvals on equipment before start of work order, and maintain excellent customer service standards.
  • Assist the Service Advisor in providing quotes on repairs for internal and external customers, accurate records of work orders, and build constructive co-worker relations and foster strong team communications and dynamics.
Requirements:
  • 5+ years of experience performing complex service repairs and maintenance
  • Ag Equipment Tech (JDTECH) Journeyperson Certification or equivalent desired
  • Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment
  • Ability to use current business systems and working knowledge of computer functions
Compensation and Benefits:

We offer a competitive salary range of $105K - $120K, permanent position with full benefits, including health insurance, retirement plan, and paid time off.



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