Technical Infrastructure Specialist
2 weeks ago
We're more than just a team – we're an extended family where every member is valued and empowered to grow. Our foundation is built on strong family values, which guide our relationships, decision-making, and work ethic. We prioritize the well-being of our employees because their commitment and expertise drive our success.
Compensation PackageA competitive salary of $85,000 per year reflects your value to our organization. Additionally, you'll enjoy comprehensive benefits including group insurance, employer contributions to your retirement plan, and unlimited telemedicine services for you and your entire family. We also offer a mental health support program with free consultations for everyone in your household.
About the RoleAs an Infrastructure Advisor, you'll play a critical role in driving impactful projects while growing in a people-centered, collaborative environment where your insights and skills are celebrated and encouraged.
Main Responsibilities:
- Prepare and deliver monthly client reports, providing actionable insights and clarity.
- Maintain smooth operation of client infrastructures, ensuring optimal hardware, storage, and security.
- Monitor and analyze system and network performance; troubleshoot and resolve issues efficiently.
- Create and update technical documentation; serve as a go-to expert for team members.
- Oversee daily backups, manage patch deployments, and ensure system security.
- Develop and implement best-practice management procedures and policies.
- Provide Tier 2-3 technical support, including OS installations and updates.
- Contribute to the planning, design, and execution of new infrastructure projects.
To excel in this role, you'll need a college or university degree in IT or equivalent relevant experience. At least 5 years of experience in systems and network administration are required, along with proven experience with cloud infrastructure (Microsoft 365, Azure), virtualization (VMWare, Hyper-V), Windows Server, Active Directory, and PowerShell.
You should have a strong understanding of system security and SAN storage, as well as recognized certifications like Microsoft, VMWare, or VEEAM. Excellent verbal and written communication skills in both French and English are essential. Knowledge of ITIL change management methodologies is also necessary.
Finding Success at Interconnexions LDWe're looking for self-motivated, detail-oriented, and diligent individuals who can thrive in a fast-paced environment. If you're passionate about delivering high-quality results and growing with our company, we encourage you to apply.
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