Senior IT Infrastructure Specialist

1 week ago

TroisRivières, Quebec, Canada Interconnexions LD Full time

**Company Overview**

In an environment where every team member is valued and respected, we prioritize fostering close relationships and a sense of belonging. As a foundation built on strong family values, our extended family atmosphere encourages genuine kindness, mutual support, and well-being.

**Job Summary**

We're seeking a seasoned IT professional to join our team as an Senior IT Infrastructure Specialist. This role will focus on driving impactful projects, maintaining smooth operations, and ensuring optimal system performance.

**Responsibilities**

* Prepare and deliver insightful monthly client reports
* Maintain the seamless operation of client infrastructures, including hardware, storage, and security
* Monitor and analyze system and network performance; troubleshoot and resolve issues efficiently
* Create and update technical documentation; serve as a go-to expert for team members
* Oversee daily backups, manage patch deployments, and ensure system security
* Develop and implement best-practice management procedures and policies
* Provide Tier 2-3 technical support, including OS installations and updates
* Contribute to the planning, design, and execution of new infrastructure projects

**Benefits Package**

We offer a comprehensive benefits package, including:
- A competitive salary of $80,000 per annum
- Comprehensive group insurance
- Employer contributions to your retirement plan with no employee contribution required
- Unlimited telemedicine services, free for you and your entire family
- Mental health support program offering free consultations for the whole family
- A close-knit, family-oriented culture where each person truly matters
- A warm, welcoming team environment
- And many more unique perks

**Requirements**

To succeed in this role, you'll need:
- College or university degree in IT, or equivalent relevant experience
- At least 5 years in systems and network administration
- Proven experience with cloud infrastructure (Microsoft 365, Azure), virtualization (VMWare, Hyper-V), Windows Server, Active Directory, and PowerShell
- Strong understanding of system security and SAN storage
- Recognized certifications (e.g., Microsoft, VMWare, VEEAM) are an asset
- Excellent verbal and written communication skills in both French and English
- Knowledge of ITIL change management methodologies
- Self-motivated, detail-oriented, and diligent in task execution

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