Infrastructure Advisor
3 days ago
In our company, every team member is far more than just a number – you’re an essential part of our extended family. With a foundation built on strong family values, we believe in fostering close relationships, genuine kindness, and mutual support. We prioritize the well-being of our employees because it’s their commitment and expertise that fuel our success. As an Infrastructure Advisor, you’ll take on a meaningful role, driving impactful projects while growing in a people-centered, collaborative environment where your insights and skills are celebrated and encouraged.
What We Offer You:
- Competitive salary
- Comprehensive group insurance
- Employer contributions to your retirement plan with no employee contribution required
- Unlimited telemedicine services, free for you and your entire family
- Mental health support program offering free consultations for the whole family
- A close-knit, family-oriented culture where each person truly matters
- A warm, welcoming team environment
- And many more unique perks
Roles and Responsibilities:
- Prepare and deliver monthly client reports, providing insights and clarity.
- Maintain smooth operation of client infrastructures, ensuring optimal hardware, storage, and security.
- Monitor and analyze system and network performance; troubleshoot and resolve issues swiftly.
- Create and update technical documentation; serve as a go-to expert for team members.
- Oversee daily backups, manage patch deployments, and ensure system security.
- Develop and implement best-practice management procedures and policies.
- Provide Tier 2-3 technical support, including OS installations and updates.
- Contribute to the planning, design, and execution of new infrastructure projects.
Skills and Experience:
- College or university degree in IT, or equivalent relevant experience.
- At least 5 years in systems and network administration.
- Proven experience with cloud infrastructure (Microsoft 365, Azure), virtualization (VMWare, Hyper-V), Windows Server, Active Directory, and PowerShell.
- Strong understanding of system security and SAN storage.
- Recognized certifications (e.g., Microsoft, VMWare, VEEAM) are an asset.
- Excellent verbal and written communication skills in both French and English.
- Knowledge of ITIL change management methodologies.
- Self-motivated, detail-oriented, and diligent in task execution.
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