Service Desk Analyst
6 days ago
We are seeking a highly skilled and experienced Service Desk Analyst to join our team at Fitzii. As a Service Desk Analyst, you will be responsible for providing exceptional technical support to our clients, ensuring that their IT needs are met in a timely and efficient manner.
Key Responsibilities- Technical Support: Provide technical support to clients via phone, email, and remote desktop sessions.
- Incident Management: Manage and resolve technical incidents in a timely and efficient manner.
- Problem Management: Identify and resolve the root cause of technical issues.
- Knowledge Management: Maintain and update knowledge base articles to ensure that technical information is accurate and up-to-date.
- Communication: Communicate technical information to clients in a clear and concise manner.
- Education: Post-secondary diploma or bachelor's degree in Computer Science or a related field.
- Experience: Minimum 2 years of experience in a technical support role.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Environment: A collaborative and dynamic work environment.
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Service Desk Analyst
3 days ago
Markham, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityBlack & McDonald's Corporate Service Group is expanding its team! If you're a detail-oriented and analytical professional seeking a solid foundation for your career, this position is for you. The Service Desk Analyst is a key role in our Markham/Thornhill, ON location and typically reports directly to the Service Desk Team...
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Service Desk Analyst
2 days ago
Markham, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityBlack & McDonald's Corporate Service Group is expanding its team! If you're a detail-oriented and analytical professional seeking a solid foundation for your career, this position is for you. The Service Desk Analyst is a key role in our Markham/Thornhill, ON location and typically reports directly to the Service Desk Team...
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Service Desk Analyst
6 days ago
Markham, Ontario, Canada Aviva Full time**About Aviva Canada**Aviva Canada is a leading insurance company that offers a range of products and services to individuals and businesses. We are committed to providing excellent customer service and support to our customers.**Job Summary**We are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you...
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Service Desk Analyst
6 days ago
Markham, Ontario, Canada Aviva Full time**About Aviva Canada**Aviva Canada is a leading insurance company that offers a range of products and services to individuals and businesses. We are committed to providing excellent customer service and support to our customers.**Job Summary**We are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you...
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Service Desk Analyst
1 week ago
Markham, Ontario, Canada PACE Technical Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Desk Analyst to join our team at PACE Technical. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical Support: Provide timely and effective technical...
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Service Desk Analyst
6 days ago
Markham, Ontario, Canada PACE Technical Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Desk Analyst to join our team at PACE Technical. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical Support: Provide timely and effective technical...
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Service Desk Analyst
3 days ago
Markham, Ontario, Canada PACE Technical Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Desk Analyst to join our team at PACE Technical. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical Support: Provide timely and effective technical...
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Service Desk Analyst
2 days ago
Markham, Ontario, Canada PACE Technical Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Desk Analyst to join our team at PACE Technical. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical Support: Provide timely and effective technical...
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Service Desk Analyst
6 days ago
Markham, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityBlack & McDonald's Corporate Service Group is seeking a skilled and analytical professional to join our team as a Service Desk Analyst. This role is an excellent opportunity to build a solid foundation for your career in the field of IT support.Key ResponsibilitiesProvide day-to-day consultation, training, and instruction to...
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Service Desk Analyst
1 week ago
Markham, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityBlack & McDonald's Corporate Service Group is seeking a skilled and analytical professional to join our team as a Service Desk Analyst. This role is an excellent opportunity to build a solid foundation for your career in the field of IT support.Key ResponsibilitiesProvide day-to-day consultation, training, and instruction to...
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Service Desk Specialist
3 weeks ago
Markham, Ontario, Canada Black & McDonald Full timeAbout Black & McDonald Black & McDonald is a leading provider of integrated infrastructure solutions, serving diverse industries across Canada. We are committed to delivering exceptional service and innovative solutions that meet the evolving needs of our clients. Opportunity Overview We are seeking a highly motivated and skilled Service Desk Analyst to...
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Service Desk Representative
6 days ago
Markham, Ontario, Canada Pathway Communications Full timeTechnical Service Desk Representative Technical Service Desk Representative Pathway Communications, a leader in Managed IT and Technical Service Desk solutions, is seeking a highly competent and experienced Technical Service Desk Representative to join its growing team. About the Role This is a full-time permanent position that requires a strong...
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Service Desk Representative
1 month ago
Markham, Ontario, Canada Pathway Communications Full timePathway Communications, a leader in Managed IT and Technical Service Desk solutions, is seeking highly competent and experienced English and or bilingual Technical Service Desk Representative to join its growing team in Markham, Ontario. As a Senior Technical Service Desk Representative, you will join a close-knit, specialty unit which provides 24/7...
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Bilingual Help Desk Analyst
5 days ago
Markham, Ontario, Canada PET VALU Full timeAbout the RoleWe are seeking a highly skilled and bilingual Help Desk Analyst to join our team at Pet Valu. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-level technical support to clients via phone, email, and chat,...
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Bilingual Help Desk Analyst
5 days ago
Markham, Ontario, Canada PET VALU Full timeAbout the RoleWe are seeking a highly skilled and bilingual Help Desk Analyst to join our team at Pet Valu. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-level technical support to clients via phone, email, and chat,...
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IT Service Desk Technician
6 days ago
Markham, Ontario, Canada BFG Enterprise Services Full timeJob Summary:BFG Enterprise Services is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT needs are met with efficiency and professionalism.Key Responsibilities:Initial Support: Provide initial support...
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IT Service Desk Technician
2 weeks ago
Markham, Ontario, Canada BFG Enterprise Services Full timeJob Summary:BFG Enterprise Services is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT needs are met with efficiency and professionalism.Key Responsibilities:Initial Support: Provide initial support...
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Front Desk Associate
2 hours ago
Markham, Ontario, Canada E Badminton Training Centre Full timeJob Title: Front Desk ClerkWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at E Badminton Training Centre.Job Summary:The Front Desk Clerk will be responsible for providing exceptional customer service, handling administrative tasks, and maintaining a clean and organized front desk area.Key Responsibilities:Customer...
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IT Manager
5 days ago
Markham, Ontario, Canada CB Canada Full timeJob Title: IT Manager - Help Desk SpecialistJob Summary:CB Canada is seeking a highly skilled IT Manager - Help Desk Specialist to join our team. As a key member of our IT department, you will be responsible for managing our help desk operations, providing technical support to our employees, and ensuring the smooth operation of our IT infrastructure.Key...
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IT Manager
5 days ago
Markham, Ontario, Canada CB Canada Full timeJob Title: IT Manager - Help Desk SpecialistJob Summary:CB Canada is seeking a highly skilled IT Manager - Help Desk Specialist to join our team. As a key member of our IT department, you will be responsible for managing our help desk operations, providing technical support to our employees, and ensuring the smooth operation of our IT infrastructure.Key...
