Technical Support Team Leader

6 days ago


Abbotsford, British Columbia, Canada Charsobe Food Group Ltd Full time
Education Requirements
  • Post-secondary education in a relevant field
Work Environment
  • Open to relocation opportunities
Key Responsibilities
  • Assist users facing challenges with their computer systems
  • Refer to user manuals, technical documentation, and other resources to identify and implement solutions
  • Offer guidance and training to users based on identified issues
  • Maintain a comprehensive log of problems and solutions for reference by fellow technical support staff
  • Engage in the enhancement of applications and software
  • Oversee the activities of other technical support personnel
  • Deliver business systems, network, and internet assistance to users addressing specific challenges
  • Configure equipment for employee utilization, ensuring correct installation of cables, operating systems, or necessary software
Work Conditions and Physical Requirements
  • Fast-paced work environment
  • Ability to work under pressure
  • Meeting tight deadlines
  • Capable of handling heavy loads
  • Strong attention to detail
  • Primarily sedentary work
Personal Attributes
  • Exceptional verbal communication skills
  • Collaborative team player
Experience Needed
  • 1 to 2 years of relevant experience
  • Permanent position
  • Work conducted in English
  • Work hours: 35 to 40 hours weekly


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