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Restaurant Operations Manager
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We are seeking a highly skilled and experienced Restaurant Manager to join our team at Bob's Restaurant 2015 Ltd. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities:- Leadership: Supervise and manage a team of 5-10 staff members, providing guidance and support to ensure that they are meeting their job responsibilities.
- Operations: Plan and organize daily operations, including menu planning, inventory management, and cash handling.
- Customer Service: Ensure that our customers receive exceptional service, responding to their complaints and concerns in a timely and professional manner.
- Marketing: Participate in marketing plans and implementation, including social media and advertising.
- Financial Management: Balance cash and complete balance sheets, cash reports, and related forms.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 2 years to less than 3 years of experience in a restaurant management role.
- Language: English.
- Work Hours: 40 hours per week.
Our restaurant is a fast-paced environment, and our Restaurant Manager must be able to work under pressure while maintaining attention to detail.
Personal Suitability:- Client Focus: Excellent customer service skills, with the ability to respond to customer complaints and concerns in a timely and professional manner.
- Efficient Interpersonal Skills: Strong communication and interpersonal skills, with the ability to work effectively with staff, customers, and suppliers.
- Team Player: Ability to work collaboratively as part of a team, with a positive and supportive attitude.