Account Director

6 days ago


Old Toronto, Ontario, Canada Mod Op Full time
About the Role

We are seeking a highly skilled and experienced Account Director to join our team at Mod Op, a full-service advertising agency with a strong presence in the US and internationally. As a key member of our team, you will be responsible for building and maintaining long-term, profitable relationships with our clients, providing strategic advice and managing the day-to-day business of some of our most trusted client accounts.

Key Responsibilities
  • Client Partnership: Develop and maintain strong relationships with clients across various disciplines and business areas, providing exceptional and attentive client service.
  • Strategic Advice: Provide strategic guidance and support to clients, helping them to achieve their business objectives.
  • Team Leadership: Serve as an advocate and coach to a team of account and project managers, ensuring the day-to-day business runs smoothly.
  • Campaign Development: Work with internal teams to devise integrated and digital-first marketing campaigns that meet client briefs and budgets.
  • Program Management: Manage program budgets, operational costs, and support business development initiatives to maximize impact and achieve desired outcomes.
  • Reporting and Analysis: Provide weekly status updates on project results, client program reviews, and mid/end program evaluations.
  • Client Expectations: Manage client expectations and help to make all plans achievable.
  • Business Development: Proactively identify, recommend, and implement business-building ideas regularly.
  • Client Documentation: Lead in the administration, delivery, and maintenance of required client documentation, including contacts, project scopes, client budgets, payment schedules, invoicing, change-orders, forecasts, and reports.
  • Digital Marketing: Collaborate with our Digital Marketing team to lead the development, deployment, and reporting of digital marketing campaigns, including Google AdWords, SEO, email marketing, list management, and social media campaigns.
Requirements
  • Education: Bachelor's degree in a related field.
  • Experience: Experience guiding integrated multi-disciplinary teams to meet client goals, with successful time management and clear delegation.
  • Organizational Skills: Organized with the ability to multi-task, prioritize, and manage time efficiently between accounts and projects.
Additional Desired Skills
  • Digital Marketing: Experienced with digital marketing, email marketing, Google Analytics, and a knowledge of accessibility best practices.
About Mod Op

Mod Op is a full-service advertising agency with a strong presence in the US and internationally. We are committed to building and retaining a team that reflects diverse backgrounds, identities, experiences, and abilities. We foster a culture where everyone feels heard, included, and comfortable being themselves.


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