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Account Director

2 months ago

Old Toronto, Ontario, Canada Mod Op Full time

About the Role

We're seeking a seasoned professional to join our team at Mod Op as an Account Director. As a key member of our team, you will be responsible for building and maintaining long-term, profitable relationships with our clients.

Key Responsibilities

  • Client Management
    • Develop and maintain strong relationships with clients across various business areas and disciplines.
    • Provide strategic advice and manage the day-to-day business of client accounts.
    • Ensure exceptional client service and satisfaction.
  • Team Leadership
    • Lead a team of account and project managers to ensure the day-to-day business runs smoothly.
    • Coach and mentor team members to help them grow and develop in their roles.
  • Campaign Development
    • Work with internal teams to develop integrated and digital-first marketing campaigns that meet client briefs and budgets.
    • Manage program budgets and operational costs to maximize impact and achieve desired outcomes.
  • Business Development
    • Identify and recommend business-building ideas to drive growth and revenue.
    • Collaborate with the Digital Marketing team to develop and deploy digital marketing campaigns.
  • Reporting and Analysis
    • Analyze business results and report on key insights to inform decision-making.
    • Develop action plans to address opportunities and drive growth.

Requirements

  • Bachelor's degree in a related field.
  • 7+ years of agency experience, preferably with both B2B and B2C clients.
  • Experience working with high-touch clients in a highly matrixed organization.
  • Experience working on a fast-paced business in a highly competitive and evolving industry.
  • Experience in executing broadcast mediums.
  • Successful client manager with an ability to build relationships and drive business growth.
  • Experience guiding integrated multi-disciplinary teams to meet client goals.

Additional Desired Skills

  • Experience with digital marketing, email marketing, Google Analytics, and accessibility best practices.

About Mod Op

We're a growing, fast-paced, and purposeful agency driven by a set of values that define everything we do. We offer:

  • Flexible, hybrid work arrangements.
  • Annual company shutdown during the holiday season.
  • Frequent studio-wide social events.
  • Budget and time allotted for professional development.
  • Commitment to wellbeing and work-life balance.
  • Competitive benefits package.

Diversity and Inclusion

We're committed to building and retaining a team that reflects diverse backgrounds, identities, experiences, and abilities. Through our core values, we're fostering a culture where everyone feels heard, included, and comfortable being themselves.