Patient Support Program Manager
2 weeks ago
Sun Pharma is a leading pharmaceutical company committed to delivering innovative medicines and exceptional patient care. We are seeking a highly skilled Patient Support Program Manager to join our team in Mississauga, Ontario.
Job Summary:
The successful candidate will be responsible for managing vendor relationships, developing and delivering customized patient support programs, and providing strategic direction to drive business growth. This role requires a passion for patient care, excellent communication skills, and the ability to work effectively in a matrixed environment.
Key Responsibilities:
- Leverage strong negotiation and contracting skills to manage 3rd party vendor relationships and ensure deliverables are consistently met.
- Develop and implement innovative solutions to optimize the delivery of program services and meet patient needs.
- Provide data analytics and insights to assess patient support trends and evaluate program performance.
- Collaborate with brand teams to contribute relevant insights that drive strategic action aligned to brand objectives.
- Lead continuous improvement initiatives to enhance program efficiency and effectiveness.
- Ensure optimal governance and compliance in accordance with applicable laws, regulations, and company policies.
- Accountable for tracking program expenditures and operational expenses aligned to budgets.
Qualifications:
- 5+ years of experience in biotech or pharmaceuticals industry with a Bachelor's degree required.
- 3+ years leading in patient support programs required, preferably across multiple therapeutic areas and product lifecycles.
- Commercial experience (marketing, sales, and/or market access) an asset.
- Bilingual (English/French) an asset.
- Exceptional communication skills with the ability to influence and provide recommendations to senior management and brand team partners.
Compensation:
We offer a competitive salary range of $120,000 - $150,000 per annum, commensurate with experience, plus benefits and opportunities for professional growth.
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