Executive Operations Manager

3 weeks ago


Waterloo, Ontario, Canada Tim Hortons Full time

We are seeking an Executive Operations Manager to join our team at Tim Hortons, where you will play a crucial role in leading daily operations and ensuring the success of our business.

About the Role

This is a permanent position that requires a minimum of 7 months to less than 1 year of experience. As an Executive Operations Manager, you will be responsible for determining the type of services to be offered and implementing operational procedures. You will also balance cash and complete balance sheets, cash reports, and related forms.

Responsibilities
  • Determine the type of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Conduct performance reviews.
  • COST products and services.
  • Enforce provincial/territorial liquor legislation and regulations.
  • Organize and maintain inventory.
  • Ensure health and safety regulations are followed.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Negotiate with clients for catering or use of facilities.
  • Participate in marketing plans and implementation.
  • Address customers' complaints or concerns.
  • Provide customer service.
  • Plan, organize, direct, control, and evaluate daily operations.
Requirements
  • 11-15 people supervision.
  • A fast-paced environment.
  • Ability to work under pressure.
  • Accurate.
  • Client focus.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
  • Ability to multitask.
Benefits
  • The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.
  • A welcoming work environment for newcomers and refugees.
  • SUPPORTS newcomers and/or refugees with foreign credential recognition.
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Offers mentorship, coaching, and/or networking opportunities for youth.
  • Mentorship programs that pair members of visible minorities with experienced employees.

The estimated salary range is based on industry standards and may vary depending on factors such as location, experience, and qualifications. We offer a competitive salary package, including a base salary, plus benefits and opportunities for growth and development.



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