Patient Access Coordinator

1 week ago


Fort Simpson, Canada Government of Northwest Territories Full time
Job Summary

This position is located in Fort Simpson and reports to the Nurse in Charge, seeking advice and guidance on the medical travel program from the Stanton Territorial Hospital medical travel manager. The incumbent is responsible for interpreting medical travel benefit entitlements for patients and escorts arriving, staying, and departing Fort Simpson, while maintaining strict patient confidentiality.

Key Responsibilities
  • Knowledge of the NWT Health and Social Services system, Canada Health Act, NWT geography, and cultures, as well as knowledge of the transportation industry, particularly in northern air travel.
  • Knowledge of medical terminology and air transportation terminology.
  • Responsibilities require 2-3 years of related work experience in the travel or healthcare industry, with direct experience dealing with the public.
  • Patience, tact, good written, verbal, and interpersonal skills are essential.
  • Good telephone communication skills and proficiency with current computer programs within the GNWT medical travel department are required.
  • Initiative, time management, and organizational skills are essential for making decisions regarding almost every case.
Qualifications

Typically, the above qualifications would be attained by completing grade 12 and 2-3 years of experience working directly with the public in healthcare or travel industry.

What We Offer

The salary range for this position is from $38.05 per hour to $45.44 per hour, plus an annual Northern Allowance of $12,839.



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