Customer Service Representative

2 months ago

Edmonton, Alberta, Canada beBee Professionals Full time

Job Offer:

Customer Service Representative


Company Overview:

beBee Professionals is a leading provider of customer service solutions, dedicated to delivering exceptional support to our clients.


Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team in Edmonton. The successful candidate will be responsible for managing customer inquiries, responding to emails, and providing top-notch customer service support.


Key Responsibilities:

  • Manage incoming customer inquiries and respond in a timely and professional manner
  • Provide exceptional customer service support via phone and email
  • Work collaboratively with internal teams to resolve customer issues
  • Develop and maintain a thorough understanding of our products and services
  • Meet or exceed customer satisfaction targets


Requirements:

  • Proven experience in a customer service role
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite
  • Knowledge of customer service principles and practices
  • Ability to handle customer complaints and inquiries
  • Excellent organizational and time management skills


Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Flexible working hours
  • Professional development opportunities
  • A friendly and supportive work environment


What We Offer:

At beBee Professionals, we offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional customer service, and we are committed to helping our employees succeed.

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