Service Delivery Expert

1 month ago


Toronto, Ontario, Canada Wajax Full time
Job Title: Service Manager

The Opportunity

Accountable/responsible for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company's parts, service and warranty programs.

The Role

Responsible for day-to-day operations, including:

  • Coordinating with cross-functional teams to ensure seamless delivery of parts and services
  • Managing and resolving customer complaints in a timely and professional manner
  • Developing and implementing process improvements to increase efficiency and productivity
  • Providing exceptional customer service and support

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.


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