Service Delivery Expert
1 month ago
The Opportunity
Accountable/responsible for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company's parts, service and warranty programs.
The RoleResponsible for day-to-day operations, including:
- Coordinating with cross-functional teams to ensure seamless delivery of parts and services
- Managing and resolving customer complaints in a timely and professional manner
- Developing and implementing process improvements to increase efficiency and productivity
- Providing exceptional customer service and support
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
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