Infrastructure Delivery Expert

2 weeks ago

Toronto, Ontario, Canada Mackenzie Investments Full time

Job Title: Infrastructure Delivery Expert

Job Summary:

This role will be responsible for handling intake requests from various teams for Infrastructure Delivery, monitoring and providing transparency to progress and backlog of requests. The successful candidate will support the engineering team with project assignments, creating deliverables/work packages and managing project/stakeholder expectations.

Key Responsibilities:

  • Maintain daily/weekly visibility and progress with engineering team(s) of tasks and project deliverables.
  • Manage deliverables in Jira.
  • Run daily stand-ups for engineering team(s).
  • Provide leadership to team.
  • Occasionally navigate unknown and/or ambiguous situations.
  • Succesfully promote an environment of openness, honesty and respect within the Team.
  • Balanace a Project vs. Product mindset for work within the team and logically group work into workstreams.
  • Receive and manage intake demand for Engineering team(s).
  • Knowledge of Infrastructure principles, environments, service models.
  • Involved in Product discovery work such as story mapping, persona identification, and backlog creation.
  • Build professional relationships with LoBs and stakeholder groups in organization.
  • Understand Engineering team resource commitments, constraints and provide transparency to the process.
  • With support of Engineering team(s); provide estimates to other technical and business teams for Engineering effort, costs and Assumptions.
  • Inter-team coordination with business, technical teams, engineering.
  • Pro-active, problem-solving attitude and ability to work calmly under pressure.
  • Keep stakeholders and team members informed of dates, effort, costs vs. estimates.
  • Recognize conflicts and challenges to resources, blockers, dependencies and initiate problem solving and risk mitigation strategies.
  • Contribute to maturation of practices in Infrastructure Delivery.
  • Continuous Improvement mindset.
  • Raise ideas, contribute to team discussions.
  • Understands how to apply Agile framework to work assignments and adapt as required, i.e. knowing when to accelerate processes and modify techniques.

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