Service Operations Manager

4 days ago


Montreal, Quebec, Canada Cintas Full time

About the Role: As a Service Operations Manager at Cintas, you will be responsible for supervising a team of service professionals who provide customer service, sales, and product delivery. This role requires strong leadership skills, with the ability to hire, train, and evaluate team members. You will also be responsible for driving a company vehicle and assisting with lifting and customer interactions.

Key Responsibilities:

  • Sales and Customer Service: Supervise team members in providing excellent customer service, sales, and product delivery.
  • Team Management: Hire, train, and evaluate team members to ensure they meet the high standards of Cintas.
  • Operational Efficiency: Drive company vehicles to customer sites and assist team members with lifting, carrying, and walking in and out of customer accounts.

Requirements:

  • Education: High School Diploma/GED; Bachelor's degree preferred
  • Licensing: Valid driver's license in good standing
  • Driving Requirements: Ability to meet Provincial requirements for driving a regulated vehicle weighing over 10,000 lbs

Preferred Qualifications:

  • Sales Experience: Previous sales experience in an industrial or service industry setting
  • Customer Service: Proven customer service skills in an industrial or service industry setting
  • Training and Instruction: Training or instructor experience in a related field

Benefits:

  • Competitive Pay: Earn a competitive salary, estimated to be around $65,000 - $80,000 per year, depending on location and experience
  • Weekly Paychecks: Receive weekly paychecks to help manage finances
  • RRSP and DPSP Contribution: Contribute to retirement savings plans, including RRSP and DPSP
  • Medical, Dental, and Vision Insurance: Enjoy a comprehensive medical, dental, and vision insurance package
  • Disability and Life Insurance: Receive disability and life insurance coverage
  • Paid Vacation and Holidays: Take paid time off for vacation and holidays
  • Career Advancement Opportunities: Pursue career advancement opportunities within Cintas

About Cintas:

  • Publicly Held Company: Traded on Nasdaq Global Select Market under symbol CTAS
  • Component of Major Indexes: Component of both Standard & Poor's 500 Index and Nasdaq-100 Index
  • Headquartered in Cincinnati: Based in Cincinnati, Ohio
  • Products and Services: Offers uniforms, mats, mops, restroom supplies, and other products and services to enhance customers' image and keep facilities clean, safe, and looking their best


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