Software Support Specialist
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Software Support Specialist. As a key member of our support team, you will be responsible for providing timely and efficient support to our customers, ensuring their software-related questions are resolved in a friendly and professional manner.
Key Responsibilities- Technical Support: Provide expert technical support to customers via phone, email, and in-person, resolving software-related issues and concerns.
- Issue Resolution: Proactively identify and resolve issues, escalating situations requiring urgent attention to ensure customer satisfaction.
- Communication: Effectively communicate with customers, providing support, training, and presentations to ensure a positive customer experience.
- Knowledge Management: Stay up-to-date with the latest software features and technologies, sharing knowledge with the team to improve overall support capabilities.
- Technical Skills: Strong understanding of software systems, including ERP systems, and ability to learn new technologies quickly.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact with customers in a professional and friendly manner.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
- Competitive Salary: A competitive salary and benefits package, including a comprehensive health and wellness program.
- Opportunities for Growth: Opportunities for professional growth and development, including training and education programs.
- Collaborative Environment: A collaborative and dynamic work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
-
Software Support Specialist
2 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full time{"title": "Support Specialist", "description": "Job SummaryPlexxis Software is seeking a highly skilled and customer-focused Support Specialist to join our team. As a key member of our support team, you will be responsible for resolving customer software-related questions in a timely and efficient manner.Key ResponsibilitiesProvide exceptional customer...
-
Software Support Specialist
7 days ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the Role:The Plexxis Software team is seeking a highly skilled and customer-focused Support Specialist to join our team. As a Support Specialist, you will be responsible for resolving customer software-related questions in a timely and efficient manner.Key Responsibilities:Learn and be conversant in all aspects of the Plexxis Enterprise Resource...
-
Software Support Specialist
1 week ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the Role:The Plexxis Software team is seeking a highly skilled and customer-focused Support Specialist to join our team. As a Support Specialist, you will be responsible for resolving customer software-related questions in a timely and efficient manner.Key Responsibilities:Learn and be conversant in all aspects of the Plexxis Enterprise Resource...
-
Software Support Specialist
1 month ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone,...
-
Software Support Specialist
1 month ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone,...
-
Software Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone,...
-
Software Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone,...
-
Software Support Specialist
2 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full time $61,500 - $82,500About the RoleWe are seeking a highly skilled and customer-focused Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing timely and efficient support to our customers, resolving software-related questions and issues, and ensuring a positive customer experience.Key...
-
Construction Software Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeJob Title: Construction Software Support SpecialistWe are seeking a highly skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key...
-
Construction Software Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeJob Title: Construction Software Support SpecialistWe are seeking a highly skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key...
-
Construction Software Support Specialist
3 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeJob Title: Construction Software Support SpecialistWe are seeking a skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key Responsibilities:Provide...
-
Construction Software Support Specialist
3 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeJob Title: Construction Software Support SpecialistWe are seeking a skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key Responsibilities:Provide...
-
Construction Software Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeJob Title: Construction Software Support SpecialistWe are seeking a highly skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key...
-
Construction Software Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeJob Title: Construction Software Support SpecialistWe are seeking a highly skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key...
-
Software Support Specialist
2 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone,...
-
Software Support Specialist
1 month ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Support Specialist to join our team at Plexxis Software. As a key member of our customer-facing team, you will be responsible for resolving software-related questions and issues in a timely and efficient manner.Key ResponsibilitiesLearn and become conversant in all aspects of the Plexxis Enterprise...
-
Software Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Support Specialist to join our team at Plexxis Software. As a key member of our customer-facing team, you will be responsible for resolving software-related questions and issues in a timely and efficient manner.Key ResponsibilitiesLearn and become conversant in all aspects of the Plexxis Enterprise...
-
Software Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Support Specialist to join our team at Plexxis Software. As a key member of our customer-facing team, you will be responsible for resolving software-related questions and issues in a timely and efficient manner.Key ResponsibilitiesLearn and become conversant in all aspects of the Plexxis Enterprise...
-
Software Support Specialist
1 month ago
Victoria, British Columbia, Canada Plexxis Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Support Specialist to join our team at Plexxis Software. As a key member of our customer-facing team, you will be responsible for resolving software-related questions and issues in a timely and efficient manner.Key ResponsibilitiesLearn and become conversant in all aspects of the Plexxis Enterprise...
-
Construction Software Support Specialist
1 week ago
Victoria, British Columbia, Canada Plexxis Software Full timeJob Summary:We are seeking a skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our drywall estimating software.Key Responsibilities:Learn and master our Plexxis WinBid and RTO system to provide...