Construction Software Support Specialist

3 weeks ago

Victoria, British Columbia, Canada Plexxis Software Full time
Job Title: Construction Software Support Specialist

We are seeking a skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.

Key Responsibilities:
  • Provide timely and effective support to customers via phone, email, and in-person
  • Develop and deliver training sessions to customers on our software
  • Identify and escalate technical issues to our development team
  • Collaborate with our sales team to ensure seamless onboarding of new customers
  • Contribute to the development of new features and enhancements to our software
Requirements:
  • 2+ years of experience in construction or a related field
  • Strong technical skills, including experience with drywall estimating software
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Fluent English language skills
About Plexxis Software:

Plexxis Software is a leading provider of drywall estimating software to the wall and ceiling contracting industry. Our software helps contractors maximize their profit and efficiency through expert consulting and a user-friendly estimating system. We are committed to delivering exceptional customer service and support to our customers.

We offer a dynamic and supportive work environment, with a focus on collaboration and teamwork. Our team is passionate about delivering high-quality solutions to our customers, and we are looking for like-minded individuals to join our team.

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