Software Support Specialist

4 weeks ago

Victoria, British Columbia, Canada Plexxis Software Full time
About the Role

We are seeking a highly skilled and motivated Support Specialist to join our team at Plexxis Software. As a key member of our customer-facing team, you will be responsible for resolving software-related questions and issues in a timely and efficient manner.

Key Responsibilities
  • Learn and become conversant in all aspects of the Plexxis Enterprise Resource Planning (ERP) system
  • Proactively identify and resolve issues, and diagnose and troubleshoot post-implementation software questions and issues
  • Log all Service Desk issues and escalate situations requiring urgent attention
  • Successfully interact with customers, offering support, training, and presentations
  • Proactively reach out to customers for provision of support via telephone and email
  • Communicate customer recommendations and concerns to the Project Manager and Account Manager Team leaders and the Programming Coordinator
Requirements
  • Good Microsoft Office skills
  • Strong communication and interpersonal skills
  • Good organizational and time management skills
  • Strong problem-solving skills
  • Eligible to work in Canada
About Plexxis Software

Plexxis Software is a leading provider of drywall estimating software and construction management solutions. Our team is dedicated to delivering exceptional results to our clients, and we are committed to providing a supportive and collaborative work environment.

We offer a competitive salary, benefits, and a range of perks, including a company gym, games room, and commercial-themed theatre. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

  • Software Support Specialist

    2 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    {"title": "Support Specialist", "description": "Job SummaryPlexxis Software is seeking a highly skilled and customer-focused Support Specialist to join our team. As a key member of our support team, you will be responsible for resolving customer software-related questions in a timely and efficient manner.Key ResponsibilitiesProvide exceptional customer...

  • Software Support Specialist

    7 days ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the Role:The Plexxis Software team is seeking a highly skilled and customer-focused Support Specialist to join our team. As a Support Specialist, you will be responsible for resolving customer software-related questions in a timely and efficient manner.Key Responsibilities:Learn and be conversant in all aspects of the Plexxis Enterprise Resource...

  • Software Support Specialist

    1 week ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the Role:The Plexxis Software team is seeking a highly skilled and customer-focused Support Specialist to join our team. As a Support Specialist, you will be responsible for resolving customer software-related questions in a timely and efficient manner.Key Responsibilities:Learn and be conversant in all aspects of the Plexxis Enterprise Resource...

  • Software Support Specialist

    1 month ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone,...

  • Software Support Specialist

    4 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone,...

  • Software Support Specialist

    1 month ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone,...

  • Software Support Specialist

    4 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone,...

  • Software Support Specialist

    2 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time $61,500 - $82,500

    About the RoleWe are seeking a highly skilled and customer-focused Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing timely and efficient support to our customers, resolving software-related questions and issues, and ensuring a positive customer experience.Key...

  • Construction Software Support Specialist

    4 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    Job Title: Construction Software Support SpecialistWe are seeking a highly skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key...

  • Construction Software Support Specialist

    4 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    Job Title: Construction Software Support SpecialistWe are seeking a highly skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key...

  • Construction Software Support Specialist

    3 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    Job Title: Construction Software Support SpecialistWe are seeking a skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key Responsibilities:Provide...

  • Construction Software Support Specialist

    3 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    Job Title: Construction Software Support SpecialistWe are seeking a skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key Responsibilities:Provide...

  • Construction Software Support Specialist

    4 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    Job Title: Construction Software Support SpecialistWe are seeking a highly skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key...

  • Construction Software Support Specialist

    4 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    Job Title: Construction Software Support SpecialistWe are seeking a highly skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional support and training to our customers on our industry-leading drywall estimating software.Key...

  • Software Support Specialist

    2 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the RoleWe are seeking a highly skilled and motivated Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone,...

  • Software Support Specialist

    1 month ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the RoleWe are seeking a highly skilled and motivated Support Specialist to join our team at Plexxis Software. As a key member of our customer-facing team, you will be responsible for resolving software-related questions and issues in a timely and efficient manner.Key ResponsibilitiesLearn and become conversant in all aspects of the Plexxis Enterprise...

  • Software Support Specialist

    1 month ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the RoleWe are seeking a highly skilled and motivated Support Specialist to join our team at Plexxis Software. As a key member of our customer-facing team, you will be responsible for resolving software-related questions and issues in a timely and efficient manner.Key ResponsibilitiesLearn and become conversant in all aspects of the Plexxis Enterprise...

  • Construction Software Support Specialist

    1 week ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    Job Summary:We are seeking a skilled Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our drywall estimating software.Key Responsibilities:Learn and master our Plexxis WinBid and RTO system to provide...

  • Software Support Specialist

    3 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the RoleWe are seeking a highly skilled and customer-focused Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing timely and efficient support to our customers, ensuring their satisfaction and loyalty to our company.Key ResponsibilitiesProvide expert support to customers via...

  • Software Support Specialist

    3 weeks ago

    Victoria, British Columbia, Canada Plexxis Software Full time

    About the RoleWe are seeking a highly skilled and customer-focused Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing timely and efficient support to our customers, ensuring their satisfaction and loyalty to our company.Key ResponsibilitiesProvide expert support to customers via...