Unit Secretary
6 days ago
We are seeking a highly organized and detail-oriented Unit Secretary to join our team in the Cardiac Care Clinic at North York General Hospital. As a key member of our administrative team, you will provide exceptional support to our healthcare professionals, patients, and families.
Key Responsibilities- Provide administrative support to the Telemetry unit, including scheduling appointments, coordinating transportation, and managing patient records.
- Act as a patient liaison, utilizing customer service principles to ensure a positive experience for patients and families.
- Represent physicians and healthcare professionals by screening and triaging incoming calls, scheduling appointments, and arranging referrals.
- Compile and disseminate material/documents related to program activity, including maintaining attendance and time reporting information.
- Process computer provider order entries, notify staff, and maintain documentation.
- Support clinicians with system order entry functions, such as scheduling patient appointments and follow-up appointments.
- Process requisitions, maintain documentation, and follow up on outstanding information.
- Maintain organization of admissions, discharges, outstanding orders, and medication information.
- Prepare reports and discharge instructions, photocopying, prioritizing, and processing information as required.
- Ontario Secondary School Diploma (OSSD) or equivalent.
- A medical office assistant certificate or minimum one year comparable office experience with medical orientation.
- Working knowledge of medical terminology and ability to perform medical transcription.
- Experience inputting payroll, timesheets, and staff schedules.
- Demonstrated commitment to patient/client-centered care.
- Accurate minimum typing speed of 45 w.p.m.
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
- Experience dealing with the public in a fast-paced and customer service environment.
- Experience on an inpatient unit preferred.
- Bilingualism in French/English an asset.
As a member of our team, you will have the opportunity to work with a dynamic group of healthcare professionals, staff, and volunteers in one of Canada's leading hospitals. We offer a highly competitive total compensation package, including pay in lieu of benefits, vacation pay, and the opportunity to join the Hospital Pension Plan.
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