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Document Processing Specialist
2 months ago
We are seeking a highly organized and detail-oriented Document Processing Clerk to join our team at WorkSafeNB. As a key member of our Document Processing team, you will play a critical role in ensuring the efficient processing of incoming, outgoing, and internal correspondence/mail for our clients and employees.
Key Responsibilities- Prepare and scan documents for electronic imaging, ensuring accuracy and attention to detail.
- Coding and indexing source documents for identification within an electronic file, maintaining data accuracy and integrity.
- Ensure corrections and document transfers are carried out according to established standards.
- Create and register new claims through proper identification and data entry, adhering to regulatory requirements.
- Expedite missing information on source documents, ensuring timely resolution.
- Verify imaged documents meet required standards, taking corrective action when necessary.
- Provide backup support for our mailroom operations.
- Search and retrieve microfilm files upon request, maintaining confidentiality and discretion.
- Support claims inquiry toll-free line, providing exceptional customer service.
- High school diploma or equivalent as a minimum educational requirement.
- Proficient knowledge of MS Software, particularly MS Word.
- Excellent typing abilities, with a focus on accuracy and speed.
- Strong communication skills, with the ability to interact with clients and colleagues effectively.
- Knowledge of medical terminology, experience with electronic office equipment, and familiarity with filing systems are assets.
Written and spoken competence in English and spoken competence in French are required for this role.
CompensationThe successful candidate will be offered a competitive hourly rate of $22.26.
