Executive Sous Chef

3 weeks ago

Victoria, British Columbia, Canada Coast Hotels Full time

Job Summary:

The Executive Sous Chef will play a key role in the success of Coast Hotels by providing exceptional customer service and leading the culinary team. This position will work closely with the Executive Chef to develop and implement strategies to drive growth, improve operational efficiency, and enhance customer satisfaction.

Key Responsibilities:

  • Collaborate with the Executive Chef to establish the kitchen's strategic business plan, including defining direction, setting goals, and identifying opportunities for growth.
  • Develop and implement systems, structures, and practices to manage results and drive performance.
  • Deliver exceptional front-line service while leading and supervising the culinary team to ensure food preparation and service delivery standards are consistently met.
  • Work with the Executive Chef to design and implement menu engineering and product development strategies, staying current with market trends and customer preferences.
  • Take responsibility for the tasks of the Executive Chef in their absence, ensuring seamless continuity of operations.
  • Manage food inventory and labor costs to meet or exceed financial targets, while maintaining high-quality standards.
  • Build a strong team with the capabilities to deliver on the business plan through effective recruitment, communication, and team practices, fostering a motivating and engaging work environment.
  • Monitor the quality of work and provide constructive feedback to team members.
  • Identify potential leaders within the team and implement training and development programs to enhance their skills and abilities.
  • Address guest concerns and exceed guest expectations by removing barriers to satisfaction.
  • Ensure compliance with all health and safety regulations, promoting a culture of safety awareness and monitoring equipment performance.
  • Perform other duties as required to support the success of Coast Hotels.

Requirements:

  • Chef de Cuisine certification or equivalent.
  • Minimum 4 years of related experience, with 2 years of leadership experience.
  • Red Seal certification.
  • Food Safe certification.
  • Hepatitis A vaccination recommended.
  • Self-motivated team player with demonstrated organizational and interpersonal skills.
  • Demonstrated ability to work in a fast-paced, multi-tasking team environment.
  • Demonstrated advanced internal/external customer service philosophy.
  • Intermediate level in the use of Microsoft Office Suite.
  • Experience discussing performance issues with direct reports.
  • Experience forecasting and budgeting.
  • Thorough understanding of legislation and regulations as they apply to the area.
  • Exemplifies Coast's core values and enjoys working in a culture of accountability.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.

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