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Restaurant Operations Manager

1 month ago

Timmins, Ontario, Canada KFC Full time
Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at KFC. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities:
  • Conduct performance reviews and provide coaching to team members to improve their skills and productivity.
  • Ensure that all health and safety regulations are followed, and that our restaurant is a safe and healthy environment for our customers and employees.
  • Participate in marketing plans and implementation to drive sales and customer engagement.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service and ensure that our customers have a positive experience in our restaurant.
  • Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant is running efficiently and effectively.
Supervision:

You will be responsible for supervising a team of 16-20 people, providing guidance, support, and coaching to help them achieve their full potential.

Work Conditions and Physical Capabilities:

This is a fast-paced environment that requires you to work under pressure and meet tight deadlines. You will be required to stand for long periods, walk, and lift up to 25 pounds.

Personal Suitability:

We are looking for someone who is dependable, flexible, and a team player. You should be able to work well under pressure and maintain a positive attitude in a fast-paced environment.

Health Benefits:

We offer a comprehensive health benefits package, including dental and health care plans.

Support for Newcomers and Refugees:

We are committed to supporting newcomers and refugees who have been displaced by conflict or natural disaster. We offer on-the-job training and support to help them integrate into our team.

Support for Youths:

We offer on-the-job training tailored to youth, providing them with the skills and experience they need to succeed in their careers.

Support for Indigenous People:

We are committed to creating a welcoming work environment for Indigenous workers. We provide cultural competency training and awareness training to all employees.

Support for Visible Minorities:

We are committed to creating a diverse and inclusive work environment. We apply hiring policies that discourage discrimination against members of visible minorities.

This is a permanent position, working 44 hours per week. The work language is English.