Business Operations Assistant

2 weeks ago

Toronto, Ontario, Canada MOUNT PLEASANT GROUP OF CEMETERIES Full time
Job Overview

MOUNT PLEASANT GROUP OF CEMETERIES is seeking an experienced Business Operations Assistant to provide administrative support and contribute to the success of our team.

Salary and Benefits

The estimated annual salary for this role is $54,000 - $62,000, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including dental plan, disability benefits, and health care plan.

Responsibilities
  • Coordinate the flow of information within the team, ensuring seamless communication and collaboration.
  • Manage and distribute mail, packages, and other materials in a timely and efficient manner.
  • Develop and implement policies and procedures to optimize office operations and improve productivity.
  • Determine and establish office procedures and routines, prioritizing tasks and delegating responsibilities as needed.
  • Schedule and confirm appointments, meetings, and events, ensuring smooth logistics and minimal disruptions.
  • Answer telephone calls, relay messages, and respond to electronic enquiries in a professional and courteous manner.
  • Analyze employee data and information, identifying trends and areas for improvement.
  • Compile data, statistics, and other relevant information to inform business decisions and drive growth.
  • Prepare reports, presentations, and other materials to support business objectives.
  • Order office supplies, manage inventory, and maintain digital databases to ensure efficient operations.
  • Conduct research, gather data, and analyze results to inform business strategies and decisions.
  • Perform data entry, maintaining accurate records and ensuring data integrity.
  • Collaborate with the marketing department to understand and communicate marketing messages to stakeholders.
Requirements and Qualifications
  • College diploma or equivalent in a related field (e.g., business administration, communications).
  • Minimum 2 years of experience in a business operations or administrative role.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office, including Excel, Outlook, PowerPoint, and Word.
  • Attention to detail, accuracy, and strong analytical skills.
Working Conditions and Physical Capabilities
  • Fast-paced environment with multiple priorities and deadlines.
  • Ability to work under pressure, meet tight deadlines, and maintain attention to detail.
  • Flexibility to adapt to changing circumstances and priorities.
Personal Suitability
  • Excellent oral and written communication skills.
  • Judgement, discretion, and ability to maintain confidentiality.
  • Organized, reliable, and dependable individual with strong time management skills.
  • Ability to multitask, prioritize tasks, and manage competing demands.
  • Quick learner, adaptable, and willing to take initiative and assume responsibility.

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