Food Service Team Lead

4 weeks ago

Stony Plain, Canada Stony Plain Dairy Queen Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Stony Plain Dairy Queen. As a Food Service Supervisor, you will be responsible for leading a team of food service counter attendants and food preparers to ensure exceptional customer service and high-quality food preparation.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of food service staff to ensure efficient and effective food preparation and service.
  • Quality Control: Ensure that food and service meet quality control standards by conducting regular quality checks and implementing corrective actions as needed.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a food service environment.
Work Environment:

This is a fast-paced environment that requires strong leadership and communication skills. As a Food Service Supervisor, you will be working in a team environment with a focus on providing exceptional customer service and high-quality food preparation.

What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth.
  • Support for Newcomers and Refugees: We offer support for newcomers and refugees, including assistance with immediate settlement needs and social and labour market integration.
  • Support for Indigenous People: We offer support for Indigenous people, including cultural competency training and access to Elders for guidance and support.

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