Disability Claims Professional

22 hours ago


Montreal, Quebec, Canada Sun Life Full time
About the Role

At Sun Life, we're committed to assisting our clients in their relentless pursuit of better health. As a Disability Claims Professional, you'll play a vital role in managing disability claims to resolution.

Job Responsibilities
  • Determine eligibility for short and long-term disability, salary continuance benefits, and assess claims.
  • Implement interventions to support timely recovery and return to work.
  • Build strong relationships with clients, employers, and employees.
  • Lead clients during the absence and return-to-work period.
  • Drive telephone interviews to obtain information on absences and types of support required for return-to-work planning.
  • Identify and assess medical and non-medical factors influencing disabilities, functional capabilities, restrictions, and limitations.
What You Need to Succeed
  • All post-secondary degrees are welcomed.
  • Bilingualism (French and English) is required for answering calls from clients across Canada and worldwide.
  • Strong analytical and detail-oriented skills, especially when handling complex claims and contracts.
  • Proactive and innovative approach.
  • Excellent communication skills with authentic care and empathy.
  • Resilient and able to handle difficult situations.
  • Tech-savvy, comfortable using multiple platforms and systems.
  • Flexible and adaptable in a dynamic environment.
Benefits and Perks
  • Opportunities to learn new skills and grow within the company.
  • A comprehensive training program to set you up for success.
  • A trusting, diverse, and inclusive working environment.
  • Supportive leadership focused on your success and well-being.
  • Ongoing improvements to enhance your work experience and client satisfaction.
  • A range of programs and offerings for financial security and well-being.
About Sun Life

We're a leading provider of health benefits in Canada, dedicated to supporting the healthcare needs of millions of Canadians. Our mission is to create a cleaner, more inclusive, and sustainable future for our communities.

Estimated Salary Range

$60,000 - $80,000 per year, depending on location and experience.



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