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Disability Claims Professional

2 months ago


Montreal, Quebec, Canada Sun Life Full time
About the Role

At Sun Life, we're committed to assisting our clients in their relentless pursuit of better health. As a Disability Claims Professional, you'll play a vital role in managing disability claims to resolution.

Job Responsibilities
  • Determine eligibility for short and long-term disability, salary continuance benefits, and assess claims.
  • Implement interventions to support timely recovery and return to work.
  • Build strong relationships with clients, employers, and employees.
  • Lead clients during the absence and return-to-work period.
  • Drive telephone interviews to obtain information on absences and types of support required for return-to-work planning.
  • Identify and assess medical and non-medical factors influencing disabilities, functional capabilities, restrictions, and limitations.
What You Need to Succeed
  • All post-secondary degrees are welcomed.
  • Bilingualism (French and English) is required for answering calls from clients across Canada and worldwide.
  • Strong analytical and detail-oriented skills, especially when handling complex claims and contracts.
  • Proactive and innovative approach.
  • Excellent communication skills with authentic care and empathy.
  • Resilient and able to handle difficult situations.
  • Tech-savvy, comfortable using multiple platforms and systems.
  • Flexible and adaptable in a dynamic environment.
Benefits and Perks
  • Opportunities to learn new skills and grow within the company.
  • A comprehensive training program to set you up for success.
  • A trusting, diverse, and inclusive working environment.
  • Supportive leadership focused on your success and well-being.
  • Ongoing improvements to enhance your work experience and client satisfaction.
  • A range of programs and offerings for financial security and well-being.
About Sun Life

We're a leading provider of health benefits in Canada, dedicated to supporting the healthcare needs of millions of Canadians. Our mission is to create a cleaner, more inclusive, and sustainable future for our communities.

Estimated Salary Range

$60,000 - $80,000 per year, depending on location and experience.