Senior Claims Management Professional

1 week ago


Montreal, Quebec, Canada Echelon 56 Full time

Echelon Insurance, a leading provider of Personal and Commercial Specialty Insurance solutions in Canada, is seeking a highly skilled Senior Claims Management Professional to join our team.

About the Opportunity

This role offers a unique opportunity to lead a team of Unit Managers, providing strategic direction, development, and coaching to drive success. As a key member of our leadership team, you will play a critical role in shaping our claims management strategy and ensuring compliance with regulatory and customer service standards.

Responsibilities
  • Lead a team of Unit Managers, overseeing hiring, performance management, and day-to-day support.
  • Develop and implement claims strategies, driving business growth and improvement.
  • Prepare and present reports to senior management, highlighting key trends, challenges, and opportunities.
  • Collaborate with cross-functional teams to execute corporate strategies, setting performance targets and goals.
  • Respond to customer concerns and complaints, providing timely and effective resolutions.
Requirements

To succeed in this role, you will require:

  • A university degree, combined with 5 years of experience, CIP designation (asset), or industry experience as an equivalent.
  • Valid AMF license (Quebec) and 5a and 5b certifications.
  • A minimum of 5-10 years of handling complex claims in auto, commercial, and housing.
  • Relevant claims experience, including technical and coverage issues, management/resolution.
  • Bilingual (French-English) spoken and written skills.
  • Excellent project management and communication skills.
What We Offer

Echelon Insurance offers a competitive salary range of $120,000 - $180,000 per year, based on experience and qualifications. Additionally, we provide a comprehensive benefits package, including annual shared success program, merit increases, registered retirement savings plan, and matching contribution component.

We are an equal opportunity employer, committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process.



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