Disability Support Coordinator

3 weeks ago


Montreal, Quebec, Canada Compunnel Inc. Full time

At Compunnel Inc., we are seeking a highly skilled Disability Support Coordinator to join our team. This role provides administrative support to the National Group Disability organization and works closely with both internal and external customers, including Case Managers, Associate Managers, DA and SDA colleagues, Specialists, Medical Consultants, Lawyers, Plan Sponsors, and Plan Members.

Key Responsibilities:

  • Processing Access Requests by reviewing the request and consent to identify correct information to send and authority to do so
  • Reviewing access requests meticulously and redacting third-party information to avoid privacy breaches
  • Handling emails in several group email inboxes
  • Setting up disability claims and/or handling follow-ups for claims
  • Issuing payments for vendor invoices
  • Data entry (from claim forms to claims payment system – Navigator)
  • Emailing and/or printing and sending out correspondence to claimants, clients, or other stakeholders while ensuring that privacy protocols are followed
  • Offsite file tracking/search/retrieval
  • Handling of media files
  • Assisting with new client onboarding – transfer of files
  • New hire onboarding - Ordering IT equipment/access, coordinating with manager of new hire
  • IT equipment ordering/support for existing employees

Requirements:

  • 2-3 years' experience in data entry
  • Strong PC skills with experience using Adobe, Microsoft Office Suite, especially Word and Excel
  • Data entry experience (experience using Navigator claims system is a bonus)
  • Attention to detail and accuracy – candidate must be comfortable with data entry work
  • Flexible, adaptable, and able to cope with high workload volumes and conflicting deadlines

Compensation: The estimated salary for this role is between $45,000 and $60,000 per year, depending on location and experience.



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